Last Updated: 27-10-2025

At House of Tanera, your privacy matters to us.
We’re committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you use our website or place an order:

• Name, billing and shipping address, email address, and phone number
• Payment information (processed securely through our payment gateway; we never store full card details)
• Account login information, if you create an account
• Communication preferences and purchase history
• Device and browsing data (through cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order updates, confirmations, and support responses
• Personalise your shopping experience
• Improve our website and customer service
• Send marketing updates (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal data.
We only share it with trusted service providers who help us operate our business (for example: payment processors, delivery partners, and analytics tools) — and only as necessary to complete your order.

4. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Data Security

We take data protection seriously. All personal information is stored securely, and transactions are encrypted using SSL technology.

6. Your Rights

You have the right to:

• Access and update your personal data
• Request deletion of your account or personal data
• Withdraw marketing consent at any time

For any requests, email support@houseoftanera.uk.

7. Updates to This Policy

We may update this policy periodically to reflect changes in our business or legal requirements. The latest version will always be available on this page.